When they think about barriers to implementing a new Avaya phone system, many companies overlook the implementation phase and focus on cost of purchase and maintenance expense. While these factors should inform your selection of provider of Avaya support in Chicago, you should also consider the support that you need to get the phone system up and running. If you don't have an IT department that can handle telephone system implementation, it's best to choose a provider that offers the following types of support during the implementation phase.
Design
Before your new telephone system is implemented, it will be designed to fit within the parameters of your building in a way that offers the best appearance and makes hardware easy to access for maintenance and repairs. Once the system is designed, it is ready to be installed.
When implementing an Avaya system, always have it designed by a certified Avaya partner.
Installation
Depending on the size of the phone network, installing it could be a significant undertaking that requires the presence of several IT technicians. To minimize disruptions in the work environment during installation, some providers of Avaya support in Chicago will install the network after business hours are over and employees have gone home for the evening.
Programming
After the system is installed, it is programmed to support the telecommunication capabilities that you need. The system is synchronized with the IT network to draw from its resources and configured to access hardware and software resources that define the system's functionality. After programming is complete, the telephone system is ready to operate at full capacity.
Training
After the system is designed, installed, and programmed, it is ready for operation. The only thing left to do is train employees how to take full advantage of the system's capabilities. Training can be provided at your location or an alternate location. Many companies prefer the former option because it allows workers to train in the environment in which they will use the phone system.
Summary
If your Chicago-based company plans to implement a new Avaya telephone system, it's important to choose a provider that can offer the following forms of support during the implementation phase, as needed: system design, system installation, system programming, and training programs that teach customers how to use the new phone system. For more information about these forms of support, contact a provider of Avaya support in Chicago today.
Source : articlesbase.com
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