While many people believe that the processes should drive technology, as you just want to spend your limited budget on the efficient systems that will help you get the job done. An appealing change that is happening in the information technology (IT) environment is the increasing use of the Software-as-a-Service software. And we know that SaaS software is for upcoming generation of software implementation models.
From the past decade we could see that various companies have transformed and are moving from traditional software model (in which the company offers infrastructure to host the application, and upgrades in every three to five years) to the Application Service Provider, or ASP, model, in which the retailer modifies the solution to the company's specific requirements and gives the necessary IT support. These service providers deal with key hosted software application on their hardware and let it out in a unique instance to a company, which permits a distinct degree of customization. The ASP model doesn't expect companies to purchase on-site hardware, and gives better opportunities on cheap price and faster software implementation. While having the ASP model, companies expect to decrease the total cost of ownership for a technology implementation, making digitization more economical.
Today in the world of technological advancement, the SaaS software is growing rapidly and quickly defining the way companies execute the software applications. We can make out that SaaS is the same as ASP, with a major difference that all customers exist on the same instance. However in this model, the dealer has the responsibility for enhancing the capacity and scalability. And frequently they try performing research and development, therefore allowing them to provide more frequent enhancements to customers without the requirement for major upgradation.
Earlier SaaS sales have significantly increased from 2010 to 2011 by 21% and estimates says that sales will be more than double by 2015. Whereas companies enjoy reducing their technology investment, they basically don't want to use the exact product that their competitors are using it. The SaaS software however, rely upon application standardization to keep their costs low, which means specific or no customization. So, how do companies stabilize their financial benefit through the SaaS software with the requirement of unique business processes seeing as various companies differentiate themselves from opponent by their business processes?
A company has to find out what will truly distinguish the business from the competition. What do you think that are the foundation competencies of your organization? Every company should be aware that, not all business processes are developed equally and they should focus resources on building (or improving) business processes just around your differentiators. For example: but development and research puts your company apart, focuses on processing like market research, idea generation, and product development. When service delivery keeps you aside and focuses on processes like, order fulfillment, order processing and customer support, you can eventually attain higher levels of customer satisfaction.
If holding the employees is vital, focus on employee-centric processes like succession and recognition planning. Try taking the advantage of the lesser costs offered by the SaaS software for non-core business processes, but ensure improving the business processes that will stand you apart from other competition. To know more about cloud SaaS, visit horizontech.com.
Source : articlesbase.com
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