If your company or organization isn't located in Chicago, and you are considering using an Avaya partner in Chicago, chances are that you are located somewhere in the vicinity of the Windy City, perhaps in a place that doesn't have a certified Avaya partner, which has caused you to look for one in Chicago. Given your distance to the city, is hiring an Avaya partner in Chicago a good idea? It depends on how well-positioned the provider is to meet your needs.
1. Technological Focus
Not every Avaya partner in Chicago specializes in the same services. For example, the meat and potatoes of one provider may be creating unified telecommunication solutions for multinational companies that have thousands of employees to connect through the phone system. If you need small business solutions, this type of provider wouldn't be the best fit.
2. Geographical Focus
It may seem myopic in a business sense, but some Avaya partners focus on serving customers in a limited, municipal area such as Chicago. When this is the case, the area that they serve is usually heavily concentrated with customers, thus preventing the need to look elsewhere for business. Just because a provider is located in Chicago doesn't mean it will serve the suburbs.
3. Customer Focus
An Avaya partner in Chicago may serve small businesses, mid-size businesses, large enterprises, or all three. By the same token, it may serve only one. The best way to find out whether you fall within a partner's customer demographic is to inquire with the provider about whether you are a part of its customer base. This could save you a wasted consultation.
4. Customer Volume
Even if an Avaya partner in Chicago serves your type of business and focuses on the type of solution you need, does it have the time to take you on as a customer? Chicago is densely populated with businesses, most of which need some type of business telephone solution. Be sure that the provider has enough room on its client roster before you sign a binding contract.
Summary
Before you sign a contract with an Avaya partner in Chicago, be sure that the provider has the right technological focus to meet your needs, serves customers in your geographical area, serves companies that fall into the same size category as yours, and has enough room on its client roster to take you on as a new client. For more information about choosing an Avaya partner in Chicago, contact an IT consultant that specializes in business telephone solutions.
Source : articlesbase.com
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